Fairfield View

Residents charter

All residents of Fairfield View will:

  • Be given the opportunity to achieve the highest possible quality of life.
  • Be allowed to maintain their dignity and independence.
  • Have their privacy respected.
  • Be allowed to make informed choices about their personal lifestyle and future care plans.
  • Be entitled to a regular review of their individual circumstances at which they may be present.
  • Be consulted about daily living arrangements with in the Centre.
  • Have their social, emotional, religious, cultural, political and sexual needs accepted & respected.
  • Be free to choose their own medical practitioner and dentist and to consult them in private.
  • Be cared for by adequately and appropriately trained personnel.
  • Be able to receive visitors at any reasonable time.
  • Be free to manage their own financial and personal affairs.
  • Be provided with nourishing, appetising and adequately portioned food.
  • Be given a contract of residence and all other relevant literature.
  • Be free to make complaints and made aware of out user friendly complaints procedure.